Medisoft Support
Medisoft Support
Medisoft Support From Experienced Specialists
Need help with Medisoft? Microwize has supported medical practices and billing companies since 1997. Our specialists can help troubleshoot software issues, answer billing-workflow questions, and assist with reports, data extractions, and training—whether you use on-premise Medisoft or Medisoft Cloud.
Get the Medisoft Help Your Team Needs
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- Technical Support: Get help diagnosing Medisoft errors and software issues.
- Billing Workflows: Ask about claims, payments, statements, and day-to-day tasks.
- Reports & Data: Get help with standard reports, custom reports, and data extractions.
- On-Premise Support: Choose a support arrangement for the software you already use.
- Cloud Support: Medisoft Cloud subscribers receive software support with their plan.
- Staff Training: Build confidence with self-paced or one-on-one instruction.
MEDISOFT SUPPORT FOR YOUR CURRENT SETUP
HELP FOR PRACTICES AND BILLING COMPANIES
NEED MEDISOFT HELP NOW?
MEDISOFT SUPPORT OPTIONS
MEDISOFT SUPPORT PLANS & FLEXIBLE HELP
Medisoft Cloud Support
Software support is included with a Medisoft Cloud subscription. Reach out when your team needs help using the hosted system.
Gold Support
For on-premise Medisoft users who want unlimited software-related support for a flat fee, plus access to the support forum and user groups.
Membership / Pay as You Go
Get access to the support forum and user groups, then pay for hands-on support in 15-minute increments at the membership rate.
MEDISOFT USERS COUNT ON EXPERIENCED HELP
Frequently Asked Questions About Medisoft Support
We help with software questions, technical issues, reports, data extractions, and common billing and practice-management workflows. Tell us what is happening and we can identify the right next step.
Yes. Medisoft Cloud includes software support with its subscription. On-premise users can ask about Gold, Membership pay-as-you-go, or hourly support options.
No. You can get help with your on-premise Medisoft setup. Cloud is a separate option, not a requirement for support.
Microwize describes Gold Support as unlimited Medisoft-related support for on-premise users at a flat fee, with access to its online forum and monthly user group. We can confirm current terms for your setup.
Microwize Membership provides access to its forum and user groups, with hands-on support billed in 15-minute increments at a discounted membership rate. Ask us for current pricing and eligibility.
Yes. Hourly assistance is available for a particular Medisoft or IT issue. Microwize lists a one-hour minimum, usable within one month; contact us to confirm current terms.
Yes. Tell us which report or data you need, how you use it, and your Medisoft version. We can discuss standard reporting, custom reporting, or a data extraction.
Yes. We offer customizable training, including self-paced courses with videos and quizzes or live one-on-one training with a billing specialist. We can tailor the format to your staff’s experience and goals.
Yes. We work with medical billing companies as well as practices. Tell us the number of users, your setup, and the workflow or technical problem you need to solve.
Call 201-322-4100 or use our contact page. Include your Medisoft version if known, whether your system is on-premise or Cloud, a description of the issue, and the best way to reach you.
NEED HELP WITH MEDISOFT?
LET US FIND THE RIGHT SUPPORT OPTION
Contact Our Medisoft Team
