I have been using this software for 15 years, but what’s great is the quality support I get from Microwize. Mike K has been especially helpful to me, thank you for quickly understanding and resolving my issue!
See what our raving fans have to say about Medisoft Cloud by Microwize
Quality Support Over the Years
I Was Set Up Trained Withing 24 Hours!
I finally decided to go solo again and pursue a telemedicine practice. I researched several possibilities and finally decided to re-explore Medisoft. I used Medisoft for almost a decade up to 2014. Back then it was the best way to bill for a solo busy practitioner like myself. This time, It took me 24 hours to get set up and trained. The support is excellent and the new features are what I need to spend more time in the clinical side of my practice.
Professional and Very Knowledgeable
Microwize’s staff was very professional and knowledgeable while not making me feel inept. I am extremely satisfied with the way he carefully took care of everything for us.
Excellent Customer Service & Unmatched Patience
Kismet Medical Billing,
I love that Microwize is ALWAYS there to help you! Excellent customer service, unmatched patience, and worth the money.
Helped Me Find the Perfect Report
Microwize’s staff took the time to find the perfect report that my provider asked of me… they are very knowledgeable and very pleasant to work with!
Helpful Staff, Excellent Support
The support staff is excellent and helpful, the system works perfectly.”
Quick Resolutions from a Supportive Team
Our issue was resolved in a timely manner, the support team is great. Everyone has been so helpful.”
Best Decision I’ve Made
We have retired and closed our office. This seems like a good time to give an eval of your company. I found Microwize at a very frustrating and stressful time. I used Medisoft since 1993 and have seen many changes with this software. The worst part was when they got too big to give their customers support for the product. I ran across Microwize by accident and it was a great find and even better decision to become a customer. The support given was 10 out of 10. Thank you and wish continued success.
Practice Became More Efficient, Effective, and Accurate
I am writing to you and your Microwize team to thank you for the past two years of help and service in allowing me to achieve a more efficient, effective and accurate office. I am writing this now because recently I requested an audit from someone who worked for the OIG and Medicare and who continues to do consultation work for them and private practitioners. This auditor came to my practice to review my charting, coding, and documentation. After reviewing several charts and the system she remarked that this was the best system she had ever seen. A few more pointers from her on coding and documentation and we made the system even better! She was amazed how adaptable and user-friendly the program was to institute her recommendations at that very moment! I recommend this program to anyone in the medical field. I thank you again and look forward to many more years of working together to keep me ahead of the constantly changing rules, codes and documentation criteria.
A Pleasure and Privillage to Work With
This is to let you know that it is such a pleasure and privilege for me to work with your Healthcare Technology Consultants. We are able to come to a mutual and workable plan with regard to Medisoft Version 10 and the technical support plan for my clinic. I have been well pleased and satisfied with their professional courtesy and business sense and tact in dealing with Better Living Clinic business operation. I just want to take a moment to express my heartfelt and deepest appreciation to your staff for their expertise, willing heart, and kindness to work so hard behind the scene. Thanks a million once again.
An Honest and Respecful Team
Your staff has what it takes. They are honest, provide five-star customer care, and go the extra mile to get the job done in a respectful and professional way. If it wasn’t for your employees, I would not have joined up with Microwize and therefore NDC Health. I have had an excellent experience so far with Microwize.
Kind, Knowledgeable & Understanding
“We are writing to thank Microwize for the wonderful staff. We have been working with your company for a couple of months. The staff we work with is not only knowledgeable but also working with a professional mindset, full-hearted, caring, understanding, pleasant. These staff members are great assets to your company and make your reputation enlarge, we will strongly recommend your service to others.”
Attentive and Accommodating
I wanted to personally let you know what an amazing team you have at Microwize, they are all so wonderful, skilled, and so professional. You have built such a wonderful company with great people and I feel blessed and grateful to have such a great service. Your staff has been so accommodating, so skilled, and always addresses my issues, and fixes my problems quickly.
Thoughtful, Polite & Quickly Resolve Issues
I have been with you upwards of a year, within that time we have noted several staff that has been extremely helpful to us in solving our network and Medisoft issues. Your staff always goes above and beyond when helping us to the extent that our issues are solved within minutes. IF the issues are complicated and require more time or collaboration from different departments, they make sure to keep us in the loop and take care of the issue so that there is no delay in our work. We could not be happier with your team.
I Can Keep Up With Work From Anywhere!
As I travel often to my family, I need to be able to keep up with my work without missing a beat or having any complex log-ins. Microwize Cloud has allowed me to work from anywhere, easily! Customer service is very important to me, and the Microwize team has always been able to help get me up and running right away whenever I have a quirk. I have been a customer for over 27 years and I recommend the Microwize/Medisoft product and service!
Helpful Staff, Quick Resolutions
Our issue was resolved in a timely manner, the support team is great. Everyone has been so helpful.
Fast and User-Friendly Service at All Times!
Microwize Cloud services allowed our small business to act faster and increased our mobility. We have been with Microwize since day 1 because they provide fast and user-friendly service at all times.
My Data is Secure & My Issues Always Addressed
I have no worries about losing my data since I joined Microwize Cloud. Microwize addresses issues as they occur, without long hold times that other companies have. I have been with Microwize for almost 10 years and can I honestly say, I am very satisfied.
Reliable, Dependable, and Always There For Us
Reliability has been the single most important factor. With the previous vendor, the system frequently crashed which put a huge delay in our patient intake and collection process. What sets Microwize apart from other firms is its system reliability, dependability, and readily available tech support. If you’re looking for a cloud service, there’s no debate, go with Microwize.
A Pleasure to Work With
Your staff is a pleasure to work with, they tend to me in a timely manner and take time to understand my issue and give me the best resolution. I will definitely be recommending Microwize to my colleagues.
Their System Saved Me SO Much Time!
The new system is working out so well! We have already saved so much time not having to post everything in 9 different places. Thank you so much for helping us get there!
Extremely Patient and Expert Guidance
I have been a Microwize customer for many years of billing for my practice. Today, a Microwize technician came to the rescue of my biller, Grace, who encountered a confusing problem. He provided such excellent and kind service that Grace was deeply touched. He solved the problem and extended a great level of patient, caring, steady, and expert guidance in responding to Grace’s computer anxiety. He solved the problem, and we would like to bring out attention to the fact that we are very grateful for his help.
Professional & Responsive.. Highly Recommended!
Our company has used Microwize for Medisoft, Medisoft Clinical, and IT support for years and has been very satisfied with their service. Professional and responsive and would readily recommend.